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MIS & Digital Health
Simulator
0 XP
Your Role
IT Department Executive
Manage HIS user accounts, resolve a help-desk ticket, and perform a basic data backup
Task 1 of 2
HIS Account Lockout
📋 A nurse calls at shift start: her HIS account is locked and she cannot access patient records.
Step 1 of 2
What is the correct procedure before resetting the account?